June Newsletter

June Newsletter

Rynew ARMA ACE Finalists!

Last month we announced we are attending the first ever ARMA Ace Awards which is going to be a fantastic night celebrating excellence and exceptional achievements by the UK’s leading managing agents, their suppliers.

 

We are delighted to inform you that after submitting an entry for the Customer Service Award category we have been shortlisted as finalists.

 

We are passionate about ensuring we deliver excellent customer service and strive to maintain and improve this standard whenever possible.  We believe in setting the standard for companies that wish to be recognised for achieving excellence in best practice in their field and ultimately leading to the improvements in the lives of leaseholders.

Lettings

Join Rynew Lettings

We have invested time and research to find out what landlords are really looking for in a lettings agent.  Not only do we offer a competitive price but we deliver an excellent customer journey, putting you at the heart of everything we do.

 

The key areas we focus on as a letting agent are:

  • We listen to our landlords.
  • We always strive to find you the right tenant by using our thorough process of check lists.
  • We take time to market your property using the correct marketing channels to allow for a quick and efficient process.
  • We keep costs down.

Above all we will continue to ensure you have an excellent customer experience. We are available 24/7 to help with any questions or queries you may have.

Call now to discuss our limited offer - 6 months FREE management fee 020 3282 7171

 

block Management

Join our online portal, Blockman:

Calling all leaseholders, we are urging our Block Management customers to sign up to use our online portal Blockman.

 

There are many benefits of the system including, reviewing your service charge account, view your statement, pay online, report a repair, check for maintenance work updates posted by our team.

 

As part of our Customer Service Excellence accreditation we are reviewing our processes to ensure they are effective and efficient, part of this is to make sure we manage and regularly update our blockman system, so the easiest and fastest way for you to keep track of any updates is to sign up to blockman in a simple few steps;

 

Send us an email connect@rynewproperty.com within 24 hours you will receive an email notification with your username and password and then you are good to go.

 

If you have any questions regarding signing up please let us know at connect@rynewproperty.com

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