This was my first attempt at revamping the website since it was built and I have to say I am very pleased with the outcome. What I am learning is that you are never satisfied with your site 100% as you constantly want to change something and I find myself looking for new ways to improve it, but sometimes, you have to sit back, and be pleased with what you have. The main change to the website is the layout as we have tried to make it easier on the eye and user friendly. We feel the new site has a more modern feel and cleaner image, resulting in a far smoother navigation for the user.

Having researched the competition in the property management sector, are objective for leaseholders who live in new builds, that pay service charges, can get information, and contact us with ease, for support.

Also we can now accept payments online so this is the main additional feature, which we hope are customers appreciate.

Websites evolve and this is something I have learnt, I would expect at least once/twice a year some changes with on-going changes made more regularly.

We hope you like the new site, and would appreciate any feedback.

written by Desmond Moreira – Creative Director

Founder and CEO Daren Touhey said, “We are very proud to partner with such a fantasic charity and hope together we can help raise more money and help them raise even more awareness. We hope to post some updates soon on some fun activities residents can get involved in, and hope as many people can support this truly worthy cause”.

Keep an eye on our twitter feed and your resident facebook groups for details on upcoming events.

Although Rynew Property Management have been working closely with Desmond for some time in his role as Resident Director, we soon realised we shared similar ideas about how the industry could offer better services. Desmond has already begun working  on Rynew’s Social Media Strategy and is now driving business development in new innovative ways.

Daren Touhey says, “Desmond comes with an extensive background in housing and communications, but more importantly from the generation of young people who have the capacity to embrace new technology, and use it to improve the customer journey. Ideas are often many, but implementation and execution is the challenge all businesses face. Desmond’s drive and determination is what made us take note of his abilities, but his creative spark and ability to communicate made this partnership develop”.

Since his appointment, Desmond has decided to step down from the board of Images MCL and help find a suitable replacement. Desmond says, “As resident director, there is this expectation from residents, and a massive element of trust that others have in you. This was earned through hard work and commitment to change things where we lived for the better. Since joining the staff at Rynew Property, it feels like the rite thing to do, and step down in my role as director of Images MCL, as some may see this is a conflict of interest. I recognise my role as director is to remain impartial, and this may be challenging given my recent appointment. I have already begun the task of finding a suitable candidate who I and the other resident director feel will add value to the board and continue the good work started since June 2011″.

Desmond says, “there will be a transition period from stepping down in my role on the board of Images MCL. We are still involved in many issues that are not yet resolved, so walking away may be detrimental to everyone and as I reside on the development, I am still keen to drive improvements. We hope we can make a smooth and timely appointment that ensures members of Images MCL continue to receive the highest care and commitment towards improving the environment and community we all live”.

Will Rynew Property be the first property management company to launch their app in the next few months? We shall see, but certainly, we are leading the charge and hope many more invest in this type of technology which we believe gives customers even more convenience, and offers even more value.

Social media has the changed the way we communicate with each other. It has massively influenced how we market our services, products and how we engage residents.

Rynew Property are developing a social media strategy alongside Matt Hodkinson who is a social media Expert and pioneer in his field. Matt is Founder and Chief Listening Officer at Influence Agents – a Social Media Monitoring & Research Agency, helping clients to gauge and protect there brand reputation online. His philosophy is “Two ears, one mouth, for the digital generation”…believing business owners can profit from Social Media by listening more intently.

Keep following us and we keep you update with changes we make as the strategy develops.